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Legal

Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing or using the EKAAEVA website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Products & Pricing

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.

3. Orders & Payment

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud. Payment is due at the time of purchase.

4. Shipping & Delivery

Shipping is free for all orders placed via online payment methods. For orders placed via Cash on Delivery (COD), a shipping charge of ₹99 is applicable. Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by external factors including courier partners, weather, or customs. Risk of loss passes to you upon delivery.

5. Returns & Refunds

Returns are accepted within 30 days of delivery as per our Returns Policy. Refunds are processed to the original payment method within 5–7 business days after quality inspection.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of EKAAEVA and protected by applicable intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

EKAAEVA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the product in question.

8. Data Collection & Deletion

We collect personal data required to process orders and manage your account, including your name, email address, phone number, and delivery details. If you wish to delete your data, you can delete it by sending us an email with your request to delete the data from the website and also your user experience. Please send your deletion request and feedback to Contact Support.

9. Contact

For questions about these terms, contact us at Contact Support